Terms And Conditions

TERMS & CONDITIONS

Last Updated: November 4, 2026

Welcome to Sandpaper Streetwear.

These Terms & Conditions govern your access to and use of our website, products, and online shopping services. By visiting our website or placing an order, you agree to be bound by these terms.

Please read them carefully before making a purchase. If you do not agree with any part of these Terms & Conditions, please do not use our website or purchase our products.

1. ABOUT SANDPAPER STREETWEAR

Sandpaper Streetwear is an independent streetwear brand built around identity, persistence, and individuality.

We offer streetwear products and accessories through an online store. Our business operates using a print-on-demand model, meaning certain products are manufactured or printed after an order has been placed.

This allows us to produce products according to customer demand rather than maintaining large quantities of pre-manufactured stock.

Throughout these terms, references to “we”, “us”, “our”, or “Sandpaper Streetwear” refer to the business operating this website.

References to “you”, “your”, or “customer” refer to anyone accessing our website or purchasing our products.

Business Information

Brand: Sandpaper Streetwear

Website: https://sandpaperstreetwear.co.uk.

2. ACCEPTANCE OF TERMS

By accessing our website, creating an account, browsing our collections, or placing an order, you confirm that:

  • You have read and understood these Terms & Conditions.

  • You agree to comply with the terms outlined on this page.

  • The information you provide during checkout is accurate and complete.

  • You are legally permitted to enter into a purchase agreement under the laws applicable to you.

  • You will use our website for lawful purposes only.

We reserve the right to update these terms when necessary. Continued use of our website after changes have been published constitutes acceptance of the updated terms, subject to applicable law.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, materials, and other product details displayed on our website are accurate.

However, certain variations may occur due to:

  • Differences in screen resolution and device display settings.

  • Photography and lighting conditions.

  • Manufacturing and printing processes.

  • Material characteristics and production batches.

  • Differences between product mockups and finished physical products.

Product images may include digital mockups or representations intended to illustrate the final design.

Actual products may have minor differences in appearance, placement, colour, or finish.

Such minor variations do not automatically constitute a product defect.

If a product has a significant manufacturing defect, printing error, or substantial difference from its advertised description, please contact us so we can investigate and provide an appropriate resolution.

4. PRICING AND CURRENCY

All product prices are displayed on the relevant product pages or during checkout.

Unless otherwise stated:

  • Prices are displayed in the currency indicated on the website.

  • Shipping and delivery charges may be calculated separately.

  • Applicable taxes, duties, and customs charges may be added where required.

  • The final amount payable will be displayed before you complete your purchase.

We reserve the right to change product prices, promotional offers, discounts, and availability without prior notice.

However, changes to product prices will not ordinarily affect orders that have already been accepted and confirmed, except where correction is necessary due to an obvious pricing error or where applicable law permits otherwise.

If a pricing error is discovered after an order has been submitted, we may contact you to explain the situation and discuss an appropriate resolution before proceeding.

5. ORDERS AND ORDER ACCEPTANCE

Placing an order through our website does not automatically mean that the order has been accepted.

After submitting an order, you may receive an automated confirmation email acknowledging that we have received your order.

This acknowledgement does not necessarily constitute final acceptance.

We reserve the right to review and decline or cancel an order in circumstances including:

  • Product unavailability.

  • Incorrect or incomplete customer information.

  • Suspected fraudulent or unauthorised transactions.

  • Payment processing failures.

  • Obvious pricing or listing errors.

  • Technical errors affecting the order.

  • Circumstances that prevent us from fulfilling the purchase.

Where an order is declined or cancelled after payment has been received, an appropriate refund will be arranged through the original payment method, subject to applicable payment-provider procedures and legal requirements.

An order will generally be considered accepted when we confirm that it has been approved for fulfilment or production.

6. PAYMENT TERMS

We accept payment through the payment methods made available at checkout.

Available methods may include debit cards, credit cards, digital payment services, or other supported payment options.

By submitting an order, you confirm that:

  • You are authorised to use the selected payment method.

  • The payment information provided is accurate.

  • You authorise the applicable payment provider to process the transaction.

Orders may not proceed to production until payment has been successfully authorised or received.

We do not intend to store complete payment card information directly on our website. Payments are processed through third-party payment service providers, whose own terms and privacy policies may also apply.

We reserve the right to cancel orders where payment cannot be successfully verified or processed.

7. PRINT-ON-DEMAND PRODUCTION

Sandpaper Streetwear operates using a print-on-demand production model.

This means certain products are produced specifically after a customer places an order.

Once payment is confirmed and an order is approved, relevant details may be forwarded to our production partners for manufacturing, printing, packaging, and fulfilment.

Because products may be made specifically for each order:

  • Production may begin shortly after order confirmation.

  • Orders may not be eligible for cancellation once production has started.

  • Production timelines may vary depending on the product and fulfilment partner.

  • Certain products may be manufactured and shipped separately.

  • Different items within one order may arrive in separate packages.

We aim to ensure that every order is produced according to the product specifications selected at checkout.

8. SHIPPING AND DELIVERY

We aim to process and deliver orders within the estimated timelines displayed on our website or communicated during checkout.

However, delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Shipping and delivery may be affected by:

  • Production schedules.

  • Courier and logistics operations.

  • Public holidays and weekends.

  • Customs inspections and international shipping procedures.

  • Weather conditions.

  • Incorrect or incomplete delivery information.

  • Circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping details during checkout.

We cannot guarantee successful delivery where an incorrect address has been provided.

If a shipment is delayed, lost, or marked as delivered but has not been received, please contact us so we can investigate with the relevant fulfilment or delivery provider.

Where applicable, international customers may be responsible for customs duties, import taxes, and other charges imposed by their local authorities.

For more information, please refer to our Shipping & Delivery Policy.

9. RETURNS, REFUNDS AND EXCHANGES

We want customers to be satisfied with their purchases.

However, because our business operates using a print-on-demand model, certain products are manufactured specifically after an order is placed.

As a result, we may not accept returns or exchanges for reasons such as:

  • A change of mind.

  • Ordering the wrong size.

  • Selecting the wrong colour or design.

  • Personal preference after delivery.

This does not affect any mandatory consumer rights available under applicable law.

If you receive an item that is defective, damaged, incorrectly printed, or materially different from the product ordered, please contact us within the period specified in our Returns & Refund Policy.

Depending on the circumstances, we may offer:

  • A replacement product.

  • A refund.

  • Another appropriate resolution.

Customers may be asked to provide their order number, photographs of the affected product, and a description of the issue to help us investigate.

For complete details, please refer to our Returns & Refund Policy.

10. ORDER CANCELLATIONS

We understand that customers may occasionally need to change or cancel an order.

Cancellation requests should be submitted as soon as possible after an order is placed.

Because products may enter production shortly after payment confirmation, cancellation may not be possible once manufacturing or fulfilment has started.

Where an order has not entered production, we will make reasonable efforts to accommodate cancellation requests.

If a cancellation is approved after payment has been made, any applicable refund will be processed through the original payment method.

Nothing in this section limits any cancellation rights that cannot legally be excluded under applicable consumer protection laws.

11. INTELLECTUAL PROPERTY RIGHTS

All original content displayed on the Sandpaper Streetwear website is protected by applicable intellectual property laws.

This includes, but is not limited to:

  • Brand names and logos.

  • Product designs and graphics.

  • Photographs and product mockups.

  • Website layouts and visual elements.

  • Written content and descriptions.

  • Marketing materials and brand assets.

Unless otherwise stated, these materials are owned by Sandpaper Streetwear or used under appropriate permission or licence.

You may not copy, reproduce, distribute, modify, sell, republish, or commercially exploit our intellectual property without prior written permission.

Purchasing a product does not transfer ownership of its underlying artwork, graphic designs, or intellectual property rights.

You may wear and use purchased products for their intended personal purposes, but this does not grant permission to reproduce or commercially distribute the designs.

12. USER CONDUCT

When using our website, you agree not to:

  • Engage in fraudulent or unlawful activities.

  • Attempt to gain unauthorised access to our website or systems.

  • Interfere with website functionality or security.

  • Submit false or misleading information.

  • Use our website to distribute malicious software.

  • Copy or exploit website content without permission.

  • Abuse promotional offers or attempt to manipulate checkout systems.

  • Engage in activities that may harm our business, customers, or reputation.

We reserve the right to restrict access to our website or cancel orders where there is reasonable evidence of fraudulent, abusive, or unlawful activity, subject to applicable law.

13. THIRD-PARTY SERVICES

Our website may rely on third-party services to support business operations.

These may include:

  • WordPress and WooCommerce.

  • Payment processing providers.

  • Print-on-demand production partners.

  • Shipping and logistics providers.

  • Website hosting services.

  • Analytics and marketing platforms.

  • Email communication services.

These providers may operate independently and have their own terms, conditions, and privacy policies.

We are not responsible for the independent policies or practices of third-party services, except to the extent required by applicable law.

Where third-party services are necessary to fulfil your order, we will take reasonable steps to work with appropriate service providers.

14. WEBSITE AVAILABILITY AND TECHNICAL ISSUES

We aim to keep our website available and functioning properly.

However, we do not guarantee uninterrupted access or that the website will always be free from technical errors, interruptions, or temporary maintenance.

We may occasionally update, modify, suspend, or discontinue certain website features or services.

We will take reasonable steps to minimise disruptions where possible.

15. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Sandpaper Streetwear will not be liable for indirect, incidental, or consequential losses arising from the use of our website or inability to access our services.

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including courier disruptions, third-party service interruptions, customs delays, or unforeseen production issues.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Nothing in these terms affects mandatory consumer rights or remedies available to customers under applicable laws.

16. INDEMNIFICATION

To the extent permitted by applicable law, you agree to take responsibility for losses, claims, or reasonable expenses arising directly from your unlawful use of our website, violation of these terms, or infringement of another party’s rights.

This provision does not apply to losses caused by our own unlawful conduct, negligence, or breach of obligations where liability cannot legally be excluded.

17. PRIVACY AND PERSONAL INFORMATION

Your privacy matters to us.

Personal information collected through our website is handled in accordance with our Privacy Policy.

We may collect and process information necessary to:

  • Manage customer accounts.

  • Process and fulfil orders.

  • Arrange production and delivery.

  • Process payments.

  • Provide customer support.

  • Improve website functionality.

  • Meet legal and regulatory obligations.

For more information about the collection, use, storage, and sharing of personal information, please review our Privacy Policy.

18. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms & Conditions shall be interpreted in accordance with the applicable laws governing the business and the relevant consumer protection laws applicable to each transaction.

Where a dispute arises, we encourage customers to contact us first so that we can attempt to resolve the matter through direct communication.

Nothing in this section prevents customers from exercising their legal rights or seeking remedies through the appropriate courts or regulatory authorities.

19. CHANGES TO THESE TERMS

We reserve the right to revise, update, or modify these Terms & Conditions when necessary.

Changes may be made to reflect:

  • Updates to our products or services.

  • Changes in our production and fulfilment arrangements.

  • New payment or delivery methods.

  • Website functionality changes.

  • Legal or regulatory requirements.

Updated terms will be published on this page, with the revised date displayed at the top.

We encourage customers to review this page periodically.

20. CONTACT AND CUSTOMER SUPPORT

If you have questions about these Terms & Conditions, your order, payments, shipping, returns, or any other aspect of our services, please contact us.

Brand: Sandpaper Streetwear

Please include your order number when contacting us about an existing purchase so we can assist you more efficiently.

We aim to respond to customer enquiries within a reasonable timeframe.

SANDPAPER STREETWEAR

Identity. Persistence. Individuality.

Wear your struggle. Built through the grind.